📧 [email protected] 📍 10 Broadstairs Court SR4 8NP SUNDERLAND
D-U-N-S® Number: 223632695

Terms and Conditions

Effective Date: November 14, 2025

BEAU HAIR & BEAUTY LTD
10 Broadstairs Court, SR4 8NP SUNDERLAND, United Kingdom
D-U-N-S® Number: 223632695
Email: [email protected]

1. Introduction

Welcome to BEAU HAIR & BEAUTY LTD. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or booking our services, you agree to be bound by these Terms.

2. Services

BEAU HAIR & BEAUTY LTD provides professional hair and beauty services including, but not limited to:

  • Hair cutting, styling, and coloring
  • Nail care services (manicures, pedicures, nail enhancements)
  • Facial treatments and spa services
  • Massage therapy
  • Waxing and threading
  • Eye treatments (lashes, brows)
  • Other beauty treatments as advertised

3. Appointments and Bookings

3.1 Booking

Appointments can be made through our website, by phone, or in person. All bookings are subject to availability.

3.2 Confirmation

We will confirm your appointment via email or phone. Please ensure your contact details are correct.

3.3 Cancellations

If you need to cancel or reschedule your appointment, please provide at least 24 hours notice. Late cancellations or no-shows may be subject to a cancellation fee.

3.4 Late Arrivals

If you arrive late for your appointment, we may need to shorten your treatment time or reschedule your appointment to avoid delays for other clients.

4. Pricing and Payment

4.1 Prices

All prices are stated in British Pounds (GBP) and are subject to change without notice. Current prices are available on our website and in-salon.

4.2 Payment

Payment is due at the time of service. We accept cash, credit cards, and debit cards.

4.3 Additional Charges

Prices may vary based on hair length, thickness, treatment complexity, and product usage. Any additional charges will be discussed with you before the service begins.

4.4 Deposits

Certain services may require a deposit at the time of booking. Deposits are non-refundable for cancellations made with less than 24 hours notice.

5. Client Responsibilities

5.1 Health and Safety

You must inform us of:

  • Any allergies or skin sensitivities
  • Medical conditions that may affect treatment
  • Medications you are taking
  • Previous adverse reactions to beauty products or treatments

5.2 Patch Tests

Patch tests are required for certain treatments (e.g., hair coloring, tinting). It is your responsibility to attend patch test appointments 48 hours before your treatment.

5.3 Accuracy of Information

You must provide accurate and complete information when booking appointments and completing consultation forms.

6. Our Responsibilities

6.1 Professional Standards

We will provide services with reasonable skill and care by trained professionals.

6.2 Hygiene and Safety

We maintain high standards of cleanliness and hygiene in accordance with UK health and safety regulations.

6.3 Product Quality

We use professional-grade products from reputable brands.

7. Limitation of Liability

7.1 Service Results

While we strive for excellent results, individual results may vary due to factors such as hair condition, skin type, and aftercare. We cannot guarantee specific outcomes.

7.2 Allergic Reactions

We are not liable for allergic reactions if you fail to attend a patch test or disclose relevant medical information.

7.3 Personal Belongings

We are not responsible for loss or damage to personal belongings. Please keep valuables with you at all times.

7.4 Maximum Liability

Our total liability to you for any claims arising from our services shall not exceed the amount paid for the specific service in question.

8. Complaints and Disputes

If you are dissatisfied with any aspect of our service, please contact us within 7 days. We will make reasonable efforts to resolve any issues. For services that do not meet expected standards, we may offer to rectify the issue or provide a partial refund at our discretion.

9. Intellectual Property

All content on our website, including text, images, logos, and design, is owned by BEAU HAIR & BEAUTY LTD and protected by copyright laws. You may not reproduce, distribute, or use our content without permission.

10. Privacy and Data Protection

We collect and process personal data in accordance with UK GDPR. Please see our Privacy Policy for details on how we handle your information.

11. Age Restrictions

Certain services may have age restrictions. Clients under 16 must be accompanied by a parent or guardian for treatments.

12. Vouchers and Promotions

12.1 Gift Vouchers

Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated. Vouchers are non-refundable and cannot be exchanged for cash.

12.2 Promotional Offers

Promotional offers cannot be combined with other offers unless specifically stated. Terms and conditions apply to all promotions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms, please contact us:

BEAU HAIR & BEAUTY LTD
10 Broadstairs Court
SR4 8NP SUNDERLAND
United Kingdom
Email: [email protected]
D-U-N-S® Number: 223632695

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