Privacy Policy

Effective Date: November 14, 2025

BEAU HAIR & BEAUTY LTD
10 Broadstairs Court, SR4 8NP SUNDERLAND, United Kingdom
D-U-N-S® Number: 223632695
Email: [email protected]

1. Introduction

BEAU HAIR & BEAUTY LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment
• Contact us through our website
• Subscribe to our newsletter
• Use our services at our salon

This information may include:

• Name
• Email address
• Phone number
• Appointment preferences
• Service history
• Payment information

2.2 Automatic Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

3. How We Use Your Information

We use the information we collect to:

• Process and manage your appointments
• Provide customer service and support
• Send you appointment reminders and confirmations
• Communicate with you about our services and promotions
• Improve our website and services
• Comply with legal obligations
• Maintain records for business purposes

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on:

• Contract: To fulfill our contractual obligations when you book services
• Consent: When you opt-in to marketing communications
• Legitimate Interests: To improve our services and business operations
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, appointment scheduling, or website hosting
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or transfer of our business

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Appointment and service records are typically retained for 7 years for business and tax purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

BEAU HAIR & BEAUTY LTD
10 Broadstairs Court
SR4 8NP SUNDERLAND
United Kingdom
Email: [email protected]
D-U-N-S® Number: 223632695

15. Complaints

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk